Shipping Policy

Unfortunately we only deliver within South Africa. Agree to only use the products purchased for personal use, and not for resale or for any other commercial purpose. Alcohol is not sold to persons under the age of 18 years.

Delivery – All goods must be signed for on delivery by an adult aged 18 years or over and you may be required to show proof of age on delivery of your order. Spirits are produced in small batches, may be small variances in flavor. Bottles may vary form time to time due to availability from suppliers.

NOT FOR SALE TO PERSONS UNDER THE AGE OF 18.DRINK RESPONSIBIBLY

For the returns: Any purchases returned must be unopened and still have their security seal intact and must be returned to us within 10 days of your notification requesting the refund or exchange.Liability for loss or damage during transit of the products being returned is the responsibility of the purchaser.

We are committed to delivering your favorite Boere Meisie Brandewyn products safely and efficiently, right to your doorstep.

Shipping Times:

Orders are typically processed within 1–2 business days. Standard delivery time is 2–5 working days, depending on your location. You will receive a tracking number once your order is dispatched.

Packaging:

All products are securely packaged to prevent breakage during transit.

In the rare case of damage, please contact us within 48 hours of receiving your order.

Returns & Exchanges

We want you to be 100% satisfied with your purchase. If something’s not right, here’s what you need to know:

Eligibility for Returns:

Returns are accepted within 7 days of delivery. Only unopened and unused products in their original condition will be accepted. Due to alcohol regulations, opened bottles cannot be returned unless there is a quality concern.

How to Return:

Email us at boeremeisiebrandewyn@gmail.com with your order number and reason for return. We’ll guide you through the return process and provide a return address. Return shipping costs are the responsibility of the customer unless the product was damaged or incorrect.

Refunds:

Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5–10 business days.

Shipping fees are non-refundable unless due to our error.